CONTACT EVOLVENT

    ↓ Scroll down for a quick guide.

    HOW TO CONTACT US

    Depending on what type of reason you have for contacting us, please read the short guide provided below.

     

    1. Head to the contact page.

    2. Write your name in the name-field.

    3. Write your email in the email field. The email provided in this field will be the reference for an answer. It’s important that you write the email that you want to get contacted back from.

    4. Write down your message. Depending if you are a retailer, looking to team up or have any other matter (question, feedback, complaint etc.), please follow the instruction given under each topic below that suits your topic best.

     

    BUSINESS INQUIRY

    If you are in the disc golf industry looking for a business opportunity, please fill in the form starting with “Business inquiry”. For direct contact you can also send an email directly to dennis.johansson@evolventdiscs.com.

     

    RETAILER

    If you are a retailer looking to discuss business opportunities, please start the message with “Retailer” and a short message about your business and what you are interested to discuss.

     

    JOIN THE EVOLVENT TEAM

    If you are a player looking for sponsorship or become a team member, please start the message with either “sponsorship” or “team”. Regardless of matter we would like to know a little about who you are and why you want to join our team.

     

    QUESTIONS

    For any type of questions regarding anything, please start the message with “question”, followed by the question in mind.

    RETURNS & EXCHANGES

    We want your purchase experience to be as good as it can be. If for any reason you are not satisfied with your order from our site, we are happy to accept returns or exchanges within 30 days of delivery. Please read our policy carefully to make sure that the return or exchange process becomes as smooth as possible.

    Eligibility and Process for Return

    Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    To complete your return, we require a receipt or proof of purchase.

    There are certain situations where only partial refunds are granted:

    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
    • Any item that is returned more than 30 days after delivery.

     

    Refund Process:

    • Once we receive and inspect your returned item(s), we will process your refund within 14-21 business days back to your original payment method.
    • Refunds will include the purchase price of the item(s). We do not refund shipping charges.

     

    Exchanges:

    • Exchanges are offered within 30 days of purchase. To start an exchange please mail to hello@evolventdiscs.com.
    • We will not send out item(s) you are exchanging for until original item(s) are received at our warehouse and are confirmed to be in condition eligible for exchange

     

    Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us within 24-72 hours of delivery to report the issue. Please note that are not responsible for replacing or repairing products determined to be damaged or lost during delivery by the carrier.

     

    Important Notes:

    • We reserve the right to deny a return or exchange if the item(s) do not meet our return or exchange policy criteria.
    • Refunds for returned or exchanged items that exhibit signs of use, wear, or damage will be granted solely at our discretion.
    • Gift cards and store credit cannot be redeemed for cash and are non-refundable.

    • Returning a package is free of charge.

    • Items in the same conditions as delivered. That means unused and undamaged items with intact package.
    • Returns are eligible within 30 days from purchase.

    • Returns are eligible within 30 days from purchase.